I purchased a price pfister marielle faucet in may 2010. The faucet was missing an o-ring, leaked/needed a new cartridge, needed a replacement part, and then leaked again. I rec’d a new faucet from price pfister on october 12 2010. This is the faucet, leaking from the same place as the first one…less than a week after it was installed. I made this video and posted it to youtube, so that I can send the URL to the customer support team via the customer support fill-in template on the company website.

A short video of a faulty Price Pfister faucet that had been installed in the kitchen of a home we had just purchased. As you can see, the handle falls down and stops the flow when you try to only lift it up partially. This means that one cannot get a variable flow from the faucet. It only stays up when placed all the way up, which means only full flow or no flow are the only options. This is annoying since full flow gets water all over the place when attempting to clean dishes. Update: The faucet handle, which was composed of a metallic material, was replaced with a lighter, plastic one that stays in any place one positions it. Thus, achieving variable flows without the need to hold the handle up.

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